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Built for your team on site.

On the tablet, your team can scan credentials, record attendance and submit accreditation requests for artists and their crews. Event setup stays in the web platform.

Installing the app

iOS

TestFlight, by invitation

Not published on the App Store. The invitation goes to the crew member’s own address, per event, and is withdrawn at close-out.

Android

APK, from us

Not published on Google Play. The file goes only to crews accredited on the event, straight from us.

Authentication

The app does not work without an authentication token. The token is issued at sign-in and travels with every request; without it, any query comes back empty. On top of that, the account has to hold a role on that event: a valid account on another event sees nothing here.

Platforms
iOS and Android
With no signal
Local queue, synced on reconnect
Access
Sign-in and an account assigned to the event
The app screens
  • Scan
  • Credentials
  • Talent and backstage
  • Shifts
  • Attendance
  • Sync queue
  • Terminal
What it does on site

Scans the credential

The QR code contains the credential identifier, which is different from the number printed on the badge.

Records badge collection

When the badge reaches its holder, the credential moves to collected, with the time and the source written to the audit trail.

Records the shift

Check-in and check-out times are recorded against the person’s shift, keeping attendance in one place.

Sends backstage requests

The backstage manager adds the people and submits an accreditation request. The organiser reviews and approves it in the web platform.

Stores records offline

Records are stored locally until the connection returns. Resending a record does not duplicate the operation, and the first scan takes priority during synchronisation.

Measures the clock drift

Each record stores the tablet time, server time and the difference between them, along with a sequence number for that device. These details help preserve the order of records when a device clock is incorrect.

What it does not do
  • It does not issue credentials. Issuing stays with the organiser, on the web.
  • It does not decide who enters a zone. It displays the credential details; entry checks remain the responsibility of the event security team.
  • It does not create accounts. An account is granted on the web, by an administrator, and has to be assigned to the event.